Orders received Monday-Friday before 2pm EST typically ship the same day however we ask that you please allow 1-2 business days for order processing.
Once orders are received they are automatically sent to our fulfillment center for processing and therefore can't be changed.
Once an order has been confirmed as delivered by the shipping carrier, while we will make our best effort to assist with resolving any issues, the customer is ultimately responsible for any lost or stolen items and filing a claim with the shipping carrier.
Free Shipping Promotions
On occasion we may offer free shipping promotions for orders that meet or exceed a certain value (Example: Free shipping on orders over $100). To qualify for the free shipping promotion the order total must meet or exceed the specified value after all discounts are deducted and before taxes are applied.
Domestic U.S. Shipping
Unless otherwise specified, all orders shipped within the U.S. is shipped via the United States Postal Service (USPS).
After processing is complete, orders are typically delivered within 2-5 business days.
Domestic shipments can be shipped to PO Boxes and APO/FPO addresses.
Any shipments returned due to an incorrect shipping address provided will be shipped again at the customer's expense.
After processing is complete, orders are typically delivered within 3-9 business days.
Orders examined by customs may be delayed and delivered beyond our estimated delivery times.
International orders shipped to countries outside may be subject to additional customs duties, taxes, or fees. These fees are imposed by the destination country and we do not have any control over this. We also do not have the ability to calculate or collect these fees at the time your order is placed. Prior to placing your order, please check whether you may be subject to any such fees or if there are any other import requirements.
If an order is refused or returned for any reason you are responsible for all return shipping charges and fees, including any applicable duties or customs import fees, plus a $5.00 restocking fee. These charges will be deducted from your refund.